fd88 game Privacy
Policy — Your Data,
Handled With Care

Introduction and Scope

This Privacy Policy ("Policy") is published by fd88 game ("we", "us", "our", "the Company") and applies to all players, registered users, and visitors who access or use the fd88 game platform at fd88game.app, including any associated web pages, applications, or services (collectively "the Platform").

This Policy sets out how fd88 game collects, uses, stores, shares, and protects personal data provided by or collected about you in connection with your use of the Platform. It also describes the rights you hold in relation to your personal data and explains how to exercise those rights.

fd88 game's services are directed exclusively at adults aged 18 and over located in Pakistan. By using the Platform, you confirm that you meet these criteria and that you have read and understood this Policy.

Data Controller

For the purposes of applicable data protection law, fd88 game is the data controller in respect of personal data collected through the Platform. This means fd88 game determines the purposes and means by which your personal data is processed.

If you have any questions about how fd88 game handles your personal data, or wish to exercise any of the rights described in this Policy, you may contact us at: [email protected]

Data We Collect

fd88 game collects personal data in three main ways: data you provide directly, data generated automatically through your use of the Platform, and data received from third parties such as payment providers and identity verification services.

fd88 game does not collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where strictly required for identity verification and only with your explicit consent.

How We Use Your Data

fd88 game processes your personal data for the following purposes:

• Account registration and management: To create, maintain, and operate your fd88 game account, including authentication and account recovery.
• Identity verification (KYC): To verify your identity and age in accordance with our regulatory obligations, confirming that you are 18 or older and located in Pakistan.
• Transaction processing: To process PKR deposits via Easypaisa, JazzCash, HBL, and other supported payment methods, and to process withdrawal requests.
• Platform operation and improvement: To deliver games, process bets, credit winnings, apply bonuses, and continuously improve the Platform based on player behaviour data.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct.
• Customer support: To respond to your enquiries, resolve disputes, and manage complaints submitted to fd88 game's support team.
• Responsible gaming: To monitor gambling patterns and proactively offer responsible gaming tools where patterns suggest potential risk.
• Legal and regulatory compliance: To comply with our obligations under applicable international gaming law and to respond to lawful requests from regulatory authorities.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive them.

Legal Basis for Processing

fd88 game processes your personal data on one or more of the following legal bases:

• Performance of a contract: Processing necessary to operate your account, process transactions, and deliver gaming services as agreed in our Terms & Conditions.
• Legal obligation: Processing required to comply with regulatory, anti-money laundering, and age verification obligations.
• Legitimate interests: Processing for fraud detection, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing and Disclosure

fd88 game does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Payment service providers: Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, MCB Bank, Visa, and Mastercard — solely to process transactions. Each provider operates under its own data protection obligations.
• Identity verification providers: Third-party KYC and age verification services that process your CNIC or identity documents to confirm eligibility.
• Technology and infrastructure providers: Cloud hosting, data storage, and cybersecurity vendors who process data on our behalf and under contractual obligations to maintain confidentiality and security.
• Game content providers: Licensed game studios whose platforms deliver live casino, slots, and other gaming products. These providers may process gaming session data in accordance with their own regulated privacy frameworks.
• Regulatory and legal authorities: Where required by applicable law, court order, or regulatory instruction, fd88 game will disclose data to competent authorities. We will notify you of such disclosures where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of fd88 game's business assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

International Data Transfers

As fd88 game operates an international gaming platform, some of your personal data may be transferred to, stored in, or processed in countries outside of Pakistan. Where such transfers occur, fd88 game ensures appropriate safeguards are in place — including contractual data protection obligations with receiving parties — to maintain a standard of protection consistent with this Policy.

By using the Platform, you acknowledge that your data may be transferred internationally in accordance with this clause. If you have questions about specific transfer arrangements, please contact us at [email protected].

Data Retention

fd88 game retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five years after account closure, to satisfy anti-money laundering and regulatory recordkeeping requirements.
• Transaction and gaming records: Retained for a minimum of five years following each transaction or gaming session.
• Identity verification documents: Retained for a minimum of five years following account closure or the completion of the relevant verification process.
• Customer support records: Retained for a minimum of two years following the resolution of a support interaction.
• Marketing consent records: Retained until you withdraw consent and for a reasonable period thereafter as evidence of prior consent.

When retention periods expire, fd88 game securely deletes or anonymises personal data so that it can no longer be associated with any individual.

Cookies and Tracking Technologies

fd88 game uses cookies — small data files placed on your device — and similar technologies such as web beacons and local storage to operate and improve the Platform. The categories of cookies we use are:

• Strictly necessary cookies: Essential for the Platform to function. These maintain your login session, remember your preferences, and enable secure PKR transactions. They cannot be disabled.
• Performance and analytics cookies: Help us understand how Pakistani players navigate and interact with the Platform. Data collected is aggregated and anonymous.
• Functional cookies: Remember your language preferences, game favourites, and display settings to personalise your fd88 game experience.
• Marketing cookies: Used where you have consented to receive targeted promotional content relevant to your gaming interests. These may be placed by our trusted advertising technology partners.

You can manage or disable non-essential cookies through your browser's settings at any time. Disabling certain cookies may affect the functionality of some Platform features.

Security Measures

fd88 game implements technical and organisational security measures appropriate to the sensitivity of the data we process. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and fd88 game servers;
• Encryption at rest for sensitive data including financial records and identity documents;
• Role-based access controls limiting data access to authorised staff only;
• Two-factor authentication (2FA) options for all player accounts;
• Continuous intrusion detection and network monitoring systems;
• Regular security audits and penetration testing by independent specialists;
• Staff training on data protection obligations and incident response procedures.

Despite these measures, no internet-connected system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a high risk to your rights, fd88 game will notify affected players and relevant authorities as required by applicable law.

Children's Privacy

fd88 game strictly prohibits access to the Platform by persons under the age of 18. We do not knowingly collect personal data from children. If fd88 game discovers that personal data has been collected from a person under 18, that account will be immediately closed, all data will be deleted, and any deposits will be returned through appropriate channels.

If you have reason to believe that a minor has registered with fd88 game, please contact us immediately at [email protected] so that we can take appropriate action without delay.

Your Rights

Subject to applicable law, you hold the following rights in relation to the personal data fd88 game holds about you. To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days.

• Right of access: Request a copy of the personal data fd88 game holds about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data in your account.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to restrict processing: Request that fd88 game restricts processing of your data in certain circumstances, such as while a correction request is under review.
• Right to data portability: Request that data you have provided to fd88 game be provided to you in a structured, machine-readable format.
• Right to object: Object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes.
• Right to withdraw consent: Withdraw consent to marketing communications or any other consent-based processing at any time.

Marketing Preferences

fd88 game sends promotional communications — including bonus offers, game announcements, and prize draw notifications — only to players who have explicitly opted in during registration or through their account settings. We use email, SMS, and in-platform notifications to communicate with players based in Pakistan.

You may opt out of all marketing communications at any time by:

• Updating your preferences in the Notifications section of your fd88 game account settings;
• Clicking the "Unsubscribe" link included in any marketing email;
• Contacting fd88 game support at [email protected] with a clear opt-out request.

Opting out of marketing communications does not affect transactional communications related to your account, such as deposit confirmations, withdrawal notifications, or security alerts.

Policy Updates

fd88 game may update this Privacy Policy from time to time to reflect changes in our data practices, technology, or legal obligations. When we make material changes, we will notify you by email to your registered address and/or by a prominent notice on the Platform prior to the changes taking effect.

The updated Policy will display a revised "Last Updated" date at the top of the page. We encourage you to review this Policy periodically to stay informed about how fd88 game protects your data. Continued use of the Platform after notification of changes constitutes acceptance of the updated Policy.

Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fd88 game handles your personal data, please contact our Data Protection team:

• Email: [email protected]
• Subject line: "Privacy Policy Query" or "Data Request"
• Response time: Within 30 days for formal data rights requests; within 48 hours for general privacy enquiries
• Language: English
• Availability: 24 hours a day, 7 days a week

If you are not satisfied with fd88 game's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority or regulatory body. Details of the applicable authority will be provided upon request.